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Airport transportation

The three questions every airport passenger calls about, already answered.

Has anyone noticed my flight is late. Where exactly do I meet the car. Is the driver here yet. Airport work generates the same three calls all day — TripPass puts the answers on the passenger's phone before they think to dial.

See it on an airport runAll transportation features

Built around how airport trips actually go wrong

The flight moves

It updates without anyone asking

Flight status is tracked and reflected in the experience. A delay changes what the passenger sees rather than sitting in an inbox nobody checks.

The terminal confuses

Your instructions, not generic ones

Meeting instructions are written per airport and per terminal in your own words, then attached automatically to every trip that uses them.

The wait feels long

Real status, not a spinning map

The passenger sees the actual stage — driver assigned, on the way, arrived — and a live position only when there genuinely is one to show.

On an arrival

  • Current flight status and revised arrival time
  • Terminal, and your instructions for meeting there
  • Chauffeur and vehicle details once assigned
  • Live progress through the trip's stages
  • One tap to reach dispatch, routed how you choose

On a departure

  • Pickup time, address and the airline being dropped at
  • Your guidance on how early to leave
  • Driver assignment and arrival confirmation
  • Trip details the passenger can forward to a colleague
  • A booking link for the return leg

Questions

About airport work.

How do passengers know where to meet their driver at the airport?

The experience shows your own instructions for that specific airport and terminal — the door number, the baggage claim, the pillar, whatever you actually tell people. It is written once per airport and then appears automatically on every trip that touches it.

What happens if the flight is delayed?

The experience tracks the flight and updates itself. The passenger sees the new arrival time without calling anyone, and the trip's timing reflects the change rather than showing a stale pickup time.

Can passengers see where their driver is?

When the driver has shared their position and the trip is under way, yes. When there is nothing meaningful to show, the experience does not display a tracking screen that would only worry someone — it shows the actual status instead.

Does this work for both arrivals and departures?

Yes. Arrivals lean on flight status and meeting instructions; departures lean on pickup timing, the recommended time to leave and the terminal being dropped at.

Will it cut down calls to dispatch?

The three calls airport work generates — has my delay been noticed, where do I meet the car, is the driver here yet — are all answered inside the experience, with Margo taking the rest.

Try it on one of your own airport runs.

Send us a real reservation shape and we'll show you exactly what your passenger would see.

Request a demoCall Margo · 774-436-2746

Ask for 774-436-MARGO if it is easier to remember.