Pricing
Simple pricing, one page.
A monthly fee, an included number of active TripPasses, and a small amount per trip beyond that. Every plan gives your passengers the same experience — no app download, your brand.
Save 10% on annual prepay.
TripPass Essential
Branded passenger TripPass
150 active TripPasses / month
$1.00 per additional TripPass
- Branded mobile TripPass — no app download
- Pickup, destination and flight details
- Driver and vehicle information
- Trip status timeline and passenger actions
- Review and rebook links
- Manual, forwarded-email and CSV intake
- Email notifications
- Standard engagement reporting
- 2 team members
- Email support, next business day
TripPass Plus
Adds Ask Margo and automated intake
500 active TripPasses / month
$0.85 per additional TripPass
- Everything in Essential
- Ask Margo trip assistant (fair use, 15 questions per trip)
- API and webhook reservation intake
- Unlimited airport meeting instructions
- Automated trip updates to passengers
- 10 team members
- Email support, same business day
TripPass Pro
High volume and your own domain
2,000 active TripPasses / month
$0.65 per additional TripPass
- Everything in Plus
- Ask Margo fair use raised to 25 questions per trip
- Custom domain for passenger links
- 1,000 SMS segments included each month
- Enhanced reporting and quarterly review
- Unlimited team members
- Priority support with a named contact
White-glove setup
$995 one-time
We configure branding, airports, drivers, vehicles, reservation intake and Ask Margo, then test it with you. Waived on an annual commitment.
SMS bundle
$49 / 1,000 segments
Text-message notifications on top of the email notifications included in every plan. Pro includes 1,000 segments each month.
Founder program
Plus at $209/month
Ten early operators, 40% off for twelve months, setup waived — in exchange for honest feedback and a testimonial.
What counts as an active TripPass
One TripPass is counted once, when the link first becomes available to a passenger. We never count it again for opens, status changes, notifications or edits.
- Cancelled before the passenger gets the link — not counted.
- Cancelled after the passenger has the link — counted.
- A round trip is two TripPasses, one for each direction.
- Several passengers on one reservation is still one TripPass.
- Test trips and duplicate imports are never counted.
What Ask Margo adds
Answers trip questions
Pickup time, where to meet, who the driver is — answered instantly, in your brand voice.
Knows the trip
Margo only sees that passenger's own trip, so answers are grounded in real reservation details.
Refuses what it should
Never shares another passenger's details, internal notes, or private driver information.
Falls back to you
When Margo cannot answer, it hands the passenger your office number instead of guessing.
Common questions
Do I have to change my reservation system?
No. TripPass sits alongside it. Reservations reach TripPass by manual entry, by forwarding your confirmation email, by CSV upload, or over our API — whichever suits how you work today.
Can I add Ask Margo later?
Yes. Start on Essential and move to Plus whenever you want; we switch it on and help you write the answers Margo should know.
Is there a per-passenger fee?
No. You are charged per active TripPass, and several passengers on the same reservation share one TripPass.
What happens if I go over my allowance?
Nothing stops working. Additional TripPasses are billed at your plan's per-trip rate, and if it happens two months running we will move you to the plan that costs you less.
Do passengers need an app?
No. TripPass opens from a normal text or email link in any mobile browser — nothing to install and nothing to log into.
Not sure which plan fits?
Tell us how many airport reservations you run a month and how confirmations reach your passengers today — we will recommend the right starting plan.